Help Center

Frequently Asked Questions

Everything you need to know about K-911 and how we help protect your pets.

K-911 is a pet emergency platform that provides instant AI-powered guidance when your pet has a health emergency. We help you assess the situation, decide whether to go to the vet immediately or monitor at home, and coordinate care with your family and veterinarian.

No. K-911 is designed to complement your veterinarian, not replace them. We help you make informed decisions in emergency situations and can connect you with emergency vets when needed. Always follow up with your regular vet for ongoing care.

K-911 currently supports dogs and cats. We're working on expanding to support other pets including birds, rabbits, and reptiles in future updates.

Still have questions?

Our team is here to help. Reach out and we'll get back to you as soon as possible.